We take data protection seriously and are committed to safeguarding and respecting your privacy, as outlined in this policy.

This policy applies to Vintage & Collectables , operating name of Charman Creaton Ltd, a company registered in England and Wales under the registration number 14451522. Throughout this policy, we may refer to ourselves as “Vintage & Collectables ,” “Charman Creaton Ltd,” “we,” “us,” or “our.”

This policy governs the privacy of users of this website and our service by delineating the areas where user privacy is concerned. It details the obligations and requirements of users, the website, and the website owners. Additionally, it outlines how this website processes, stores, and protects user data and information. User rights as data subjects will be summarised at the end of the policy.

 

We adopt a proactive approach to user privacy, ensuring necessary steps are taken to protect users’ privacy throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.

 

 

To enhance user experience while visiting the website, we utilise cookies. A cookie control system is implemented, allowing users on their initial visit to the website to permit or deny the use of cookies on their computer/device. This complies with legislative requirements mandating websites to obtain explicit consent from users before deploying or accessing files such as cookies on a user’s computer/device.

 

Cookies, small files stored on the user’s computer hard drive, track, save, and store information about the user’s interactions and usage of the website. This enables the website, through its server, to provide users with a tailored experience within the site.

 

Users are advised that if they prefer to decline the use and saving of cookies from this website onto their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.

This website employs tracking software to monitor its visitors, aiding in better understanding their usage patterns. The software, provided by Google Analytics, utilises cookies to track visitor usage. While the software saves a cookie to the user’s computer hard drive to track and monitor engagement and usage of the website, it does not store, save, or collect personal information. Other cookies may be stored on the user’s computer hard drive by external vendors when this website employs referral programs, sponsored links, or adverts. These cookies are utilised for conversion and referral tracking, typically expiring after 30 days, though some may persist longer. No personal information is stored, saved, or collected.

 

Users contacting this website and/or its owners do so at their own discretion, providing any personal details at their own risk. Personal information is kept private and stored securely until it is no longer required or has no utility, as detailed in the General Data Protection Act 2016/679 and any other relevant or superseding legislation or regulations. While efforts have been made to ensure a secure form-to-data submission process, users utilising such processes are advised to do so at their own risk.

 

When initiating contact with Vintage & Collectables , such as through a contact form or by calling/emailing for assistance or by engaging through social media sites, we will respond based on a legitimate business interest. Data may then be retained until it is no longer necessary for evidencing fair treatment or supporting any future relationship held with the user as a service consumer. Users may also provide consent to receiving marketing communications at this juncture.

To send marketing materials via email or SMS, we require express permission and consent from the user or confirmation of prior purchase from or inquiry about using the company’s services to which the communication pertains, wherein a soft opt-in rule will be applied. Consent to marketing can be provided across various points on our website through tick-boxes or written or verbal instructions. Users can opt-out at any time by following explicit instructions on the marketing communication received, typically provided at the communication’s bottom. Note that due to system constraints, users may continue to receive communications for a few days after opting out.

 

Email marketing campaigns may contain tracking facilities within the email content. Subscriber activity is tracked and stored in a database for future analysis and evaluation, refining future email campaigns to supply users with more relevant content based on their activity.

Occasionally, marketing materials may be sent via post, either individually or enclosed in materials required to fulfil our contract with the user (e.g., brochure pack). This material may be sent under the legal basis of legitimate interest unless the user explicitly opts out. Opting out from postal marketing communication is possible at any time by contacting us via phone or email and detailing the intent to opt out.

 

 

In addition to the listed uses, personal data may be employed for various other purposes relevant to our business objectives, including tracking website usage, processing payments, updating users on sale status, analysing user experiences, meeting legal responsibilities, monitoring user activity and actions with our service, responding to queries, communicating policy changes, conducting marketing activities based on legal bases, and aiding profiling activities to understand our users better.

 

This list is not exhaustive, and data may be used in other ways with express permission, legitimate business interest, or legal obligation. Regardless of the reason for data collection, suitable systems and security measures are in place to ensure its safety while keeping users’ legal rights in mind.

We collect personal and contact information solely to fulfil our obligations in delivering our service (e.g., name, email address, phone number, address) and do not process highly sensitive personal or medical data.

 

While this website only includes quality, safe, and relevant external links, users are advised to exercise caution before clicking on any external web links mentioned. External links are clickable text/banner/image links to websites not operated by Vintage & Collectables . Despite best efforts to ensure the credibility of externally linked websites, users click on external links at their own risk, and this website and its owners cannot be held liable for any damages or implications arising from visiting such links.

On occasion, we may acquire data from partners who have obtained consent from users to be contacted by third parties. In such cases, the third party would be Vintage & Collectables . This data may be used to send marketing materials via direct mail. Users can follow opt-out instructions on marketing materials to withdraw consent with the original data collector or with Vintage & Collectables .

 

This website may feature sponsored links and adverts, typically served through advertising partners, each with their respective privacy policies directly related to the ads they serve.

Clicking on such adverts redirects users to the advertiser’s website through a referral program that may utilise cookies to track the number of referrals from this website. Users should exercise caution when clicking on sponsored external links, as they do so at their own risk, and this website and its owners cannot be held liable for any damages or implications arising from visiting such links.

 

 

Communication, engagement, and actions taken through external social media platforms that this website and its owners participate in are subject to the terms and conditions as well as the privacy policies of each respective social media platform.

Users are advised to use social media platforms prudently, exercising care and caution regarding their privacy and personal details. This website and its owners will never request personal or sensitive information through social media platforms, encouraging users wishing to discuss sensitive details to contact them via primary communication channels such as telephone or email.

 

This website may utilise social sharing buttons to facilitate sharing web content directly from web pages to social media platforms. Users are advised to exercise discretion before using such social sharing buttons, understanding that the social media platform may track and save requests to share a web page through the user’s social media account.

 

We may also use social media platforms to communicate with users directly, either when they have initiated contact with us or opted into a service such as a Messenger Bot.

 

 

This website and its owners may share web links to relevant web pages through their social media platform accounts. By default, some social media platforms shorten lengthy URLs. Users should exercise caution and good judgment before clicking on shortened URLs published on social media platforms by this website and its owners. Despite best efforts to ensure the publication of genuine URLs only, many social media platforms are susceptible to spam and hacking, and therefore this website and its owners cannot be held liable for any damages or implications arising from visiting such shortened links.

 

Vintage & Collectables  relies on third parties to deliver the expected service. Some of these suppliers may have limited access to users’ personal data, acting as Data Processors on our behalf. These may include:

Our suppliers are contractually bound to use users’ information strictly according to our instructions, and they may engage their own Data Processors, subject to meeting the same contractual security requirements set out with the original Data Processor. However, we cannot take responsibility for any legislative breaches made by any Data Processor we work with.

 

If data is transferred out of the European Economic Area (“EEA”), the recipient country must have privacy laws equivalent to those of the UK, or a contract with the recipient must ensure data protection standards identical to those required by the General Data Protection Regulation 2018.

 

 

Current privacy legislation grants you rights, under certain circumstances, to:

 

In the event of significant changes to our Privacy Policy, we will notify users via email and/or by updating our website.